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Can I pay my bill online or over the phone?
Online (Web): No, we do not have this available.

Over the Phone: Yes, payments can be made over the phone with a credit card. We accept Visa and Mastercard Payments.

Also available, the City of Shasta Lake offers a convenient way for you to pay your municipal utility bill automatically each month. Your monthly utility payment can be automatically withdawn from your checking account with the City’s Automatic Payment Plan (APP) service. You can pick up the form to register in the APP plan at 1650 Stanton Drive.

Customer Service

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1. When is your utility bill due?
2. Trouble paying your utility bill on time?
3. Can I pay my bill online or over the phone?
4. Can I get a discount for being low income?
5. What number do I call for Animal Control?
6. What do I do if I believe my bill is incorrect or I want to file a complaint?
7. What are your office hours?

City of Shasta Lake • 1650 Stanton Drive • Shasta Lake, CA 96019 • Phone: 530-275-7400 • Fax: 530-275-7414 "Equal Opportunity Provider, and Employer"
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