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Customer Service
Customer Service Staff 2017-for website_thumb.jpg

4477 Main Street
PO BOX 777
Shasta Lake, CA  96019

Ph: (530) 275-7400
Fx: (530) 275-7414

Monday - Friday
7:00 am - 4:00 pm


The primary purpose of the Customer Service Division is to provide accurate and timely customer service for the electric, water, wastewater and solid waste utilities of the City.


Utility Rates


    Solid Waste

Utility Rate Studies



Solid Waste and Recycling

Click here for more information about reducing waste and recycling in Shasta County.

    Waste Management Pickup Schedule

City of Shasta Lake • 4477 Main Street • Shasta Lake, CA 96019 • Phone: 530-275-7400 • Fax: 530-275-7414 "Equal Opportunity Provider, and Employer"
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