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Major Customer-Generation Program Update!

On November 20, 2018 the City launched its new program to make it simpler for you to invest in renewable energy resources, such as rooftop solar. The Net Energy Metering Program (NEM Program) allows you to benefit from your renewable energy investments by saving you money on your electric bill. All permits and applications to install renewable energy received after November 20, 2018 will be processed under the NEM Program. If you already have solar on your property, you’re under the City’s Distributed Generation Rate Program (DGRP), and you have the choice to switch to the NEM Program. Please see section “Treatment for Existing Solar Customers” below for more information. 

Rooftop solar is the most common way for customers to invest in renewable energy generation on their property. Solar power can help you save money on your electric bills and is a clean source of energy. Customer-Generators may install systems no larger than 100% of the last 12-months of energy use recorded by the electric meter. Residents with less than 12-months of energy use may install a system up to 2 Watts-DC per square foot of permitted livable space of record.

What is Net Energy Metering?
Under the City's NEM A-1 Program, you receive a kWh-for-kWh credit for the energy you produce compared to the energy you use over a 12-month period. The energy you produce for your own energy needs is compensated at the electric utility's full bundled rate (16.22 cents per kWh in 2018), which is a savings that can add up fast. The City will credit you for any applicable excess energy, if you produce more than you need. If you aren't able to produce enough electricity to meet all of your energy needs, the electric utility will bill you under the rate structure in effect at that time, but only for the difference.

The City's NEM A-2 Program will be activated soon, and customers can benefit from producing their own electricity with distributed generation equipment  such as rooftop solar. When you produce your own electricity and serve your own electricity needs, you avoid paying electric retail rates (currently 16.22 cents per kWh for residential customers). When you produce more than you need, the City will compensate you at the Net Surplus Compensation Rate applicable at the time for any energy received. When you produce too little, the City will apply retail rates for the energy delivered to your premise, but only for the difference. The City will meter the energy delivered and received and issue you your bill each month.

NEM Program Documents

If the NEM Program sounds interesting, here are some important documents that explain how everything works. Right now, the City is accepting applications under the NEM A-1 Program.

Customer-Generator Interconnection Policy

Net Energy Metering Program Tariff

There are other factors to consider beside your energy bill.
  • Please consider consulting with a financial and/or tax advisor.
  • We recommend you explore energy efficiency improvements before you make this major investment. If you can reduce your energy usage before you buy, you may not need as big of a generation system. The City can assist with a free energy audit if you call 1-855-516-2105.
  • Lastly, solar can be an important long-term investment, so please consider the age of your roof. If it’s over 7 years old, you may want to do additional research. If this all sounds good, it sounds like you’re about to "Go Solar."

Getting Started
Ready to go forward with solar? Please provide the following documents. Any documents that are not filled out correctly, accurately, or are not signed by those who are on the electric account are not acceptable and will be delayed in processing.
  1. Work with your contractor to fill out the Electric Solar Application and the Building Permit Application - Solar. Your contractor should submit both the the City's Development Services department. If you or your contractor have any questions about the Electric Solar Application, please email .
  2. Please be sure to remit all applicable fees when submitting the paperwork noted above. Consult with your contractor and review the pre-installation PV application checklist on page 4 of the electric solar application.
  3. Please be sure to include the CSI Standard Solar Calculator output report. The Electric Department cannot process any requests without it.
  4. Allow the City Electric Department 30 days to review your application. If we have any questions or see any issues, Electric Department staff will get in touch with you and/or your contractor directly.
  5. Once the application is deemed valid, you will be sent a copy of the “Interconnection and Net Energy Metering A-1 Agreement" to review and sign.  A sample of the Agreement is available for review.
  6. Sign the Interconnection and Net Energy Metering A-1 Agreement and fill out Exhibit A.
  7. Return the Agreement and include a copy of your purchase contract, lease, or PPA agreement that you have with your contractor.

Treatment for Existing Solar Customers
If you are a Customer whom installed solar before November 20, 2018, you are operating under the City’s Distributed Generation Rate Program, and this arrangement will continue (you are grandfathered) for up to 10-years, until November 21, 2028.

If you’d rather be under the NEM Program, you have the option to switch over. Here's how:
  1. Complete, sign, and date the Transition Request Form.
  2. Please allow the City 30 days to verify your information. If we have questions or see any issues, we'll get in touch with you.
  3. Once the application is deemed valid, you will be sent a copy of the "Interconnection and Net Energy Metering A-1 Agreement" to review and sign. A sample of the Agreement is available for review.
  4. The City will examine your electric meter to see if it needs to be switched out (to meet the technical requirements of the NEM Program). If it does, the City will do so at no cost.

IMPORTANT: The option to move to the NEM Program expires at the close of business November 23, 2020, or when the NEM Program is suspended or terminated, whichever comes first. You must have your valid transition request and NEM contract signed by the expiration date of this option in order for your request to be processed.

Your request will be processed in the order received. You will be placed in NEM A-1 or in NEM A-2, whichever is open at the time your request is deemed valid. A reminder: NEM A-1 is first-come first-served and is expected to fill up fast.

Once your paperwork is in order, and you have the right electric meter, your request will be implemented on a prospective basis starting on your next billing statement.

City of Shasta Lake • 4477 Main Street • Shasta Lake, CA 96019 • Phone: 530-275-7400 • Fax: 530-275-7414 "Equal Opportunity Provider, and Employer"
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