Can I get a discount for being low income?
The City of Shasta Lake’s Lifeline Rate program allows for a discount on your monthly electric, water, and sewer utility bill for individuals that are: senior citizens (age 62 or older) or are disabled as evidenced by receiving Supplemental Security Income (SSI) or State Supplemental Payment (SSP) and fall under the income guidelines. For more information, you can pick up a Lifeline application at 4477 Main Street.

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1. When is your utility bill due?
2. Trouble paying your utility bill on time?
3. Can I pay my bill online?
4. Can I get a discount for being low income?
5. What number do I call for Animal Control?
6. What if I believe my bill is incorrect or I want to file a complaint?
7. What are your office hours?